CVE-2026-102489

Critical9.8 Published on Sep 30, 2026

Zammad versions 6.3.0 to 6.5.4 are vulnerable a session hijack vulnerability that leads to remote code execution as the zammad user. The bug is also present in version 7.0.0 to version 7.1.2, but not exploitable due to changes in the underlying framework.

Actively exploited

  • In the CISA exploited-vulnerabilities catalogue since Oct 2, 2026
  • US federal agencies must remediate it by Oct 5, 2026 (BOD 22-01)
  • Attacked 1 day before the vulnerability was made public

Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.

Source: CISA KEV · Oct 2, 2026 Sep 30, 2026 Sep 30, 2026 Sep 30, 2026

CVSS score9.8 / 10CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Weakness type (CWE)CWE-384, CWE-384
Vendorslinux, docker, zammad

Affected products

VendorsProductVersions
zammadzammad<= 6.5.4
dockerdocker-
linuxlinux kernel-

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