CVE-2024-57727
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
Actively exploited
- In the CISA exploited-vulnerabilities catalogue since Feb 13, 2025
- US federal agencies must remediate it by Mar 6, 2025 (BOD 22-01)
- First attack observed 15 days after disclosure
- Confirmed by sensors, not only by reports
- Used in ransomware campaigns
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Source: CISA KEV · Oct 23, 2026 Oct 22, 2026 Oct 20, 2026 Oct 14, 2026 Oct 8, 2026 Oct 7, 2026
CVSS score7.5 / 10
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:NWeakness type (CWE)CWE-22, CWE-22
Vendorssimple-help
Affected products
| Vendors | Product | Versions |
|---|---|---|
| simple-help | simplehelp | < 5.5.8 |
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This product uses the NVD API but is not endorsed or certified by the NVD.